Dashcam viewer unavailable software#
I believe its a matter of the software allowing the dash cam to work. According to everything I read, my vehicle has all the equipment for the dash cam (including Augmented Reality). I noticed that the same vehicle in the 2021 model has the dash cam for a $200 add on. My vehicle according to the screen says the Dash Cam was deactivated on. I have tired many times to get an answer from the dealers and I get many different answers. I saved for many years to purchase my first Mercedes.
I recently purchased a 2020 GLE 450 fully loaded. “I am a new customer to Mercedes Benz and am frustrated with the issue of the Dash Cam. I just sent a certified letter to the MBZ CEO of North America.
We’ll post updates as soon as we know! And also don’t forget that every Mercedes already comes with the Event Data Recorder, and you can watch our video about it right here: in-vehicle Event Data Recorder (EDR) – The Dreaded Black Box.
We can not say for sure at this time, but we can logically assume that any previous Mercedes-Benz vehicles that have been already equipped with “Augmented Video” (U19) option – will be retrofittable to obtain the Dashcam video recording functionality. Otherwise, you should be able to find any aftermarket dash cam for a lot less, unless money is not an object!
Can I find about 10 times less expensive one?Īnd the answer is: if you are getting Multimedia or Premium package anyway – then it makes sense. The TOTAL you just climbed into – $3,050 (!)Īt that point you have to ask yourself 2 questions:. Augmented Video for Navigation (U19) – included. So when someone tells you that the Mercedes Dashcam is just about $200 bucks, let’s try to sum everything up and see the reality: Thank you Mercedes – for being so complicated! And in order to get the Multimedia Package, you have to get the “Premium Package” – (DP1) for a reason that you need to have two 10.25″ display screens. Now the fun part begins here: In order to get “Augmented Video” you must get “Multimedia Package” – (DA5), which is part of it. Then MBUX uses it’s Navigation animation overlay layer to display the guidance! How cool is that? You can watch the demo of Augmented Video for Mercedes Navigation here. Instead of using the simple map on the Navigation display like every other car, MBUX uses this feature to display the real road in front of you, by using the front dashcam camera. What is Mercedes Augmented Video for Navigation? Simply because Augmented Video already incorporates the front camera, and it would be crazy not to use it! Then the footage can be saved apparently either via an internal hard drive (HDD) or simply via an external USB stick. Probably some other models will follow in 2022.Īt the time of the writing of this article, we assume that in order to get this Dashcam, you would need the “Augmented Video” for Navigation – (U19) option as a requirement. Some initial models to include the Dashcam – (21U) option are 2021 Mercedes E, A, CLA, CLS, GLA, GLC, GLS, GLB-Classes and GLE SUV. For people who don’t know, Dashcam stands for: “Dashboard Camera”, which you can use to video record your driving, and what’s going on around you. So starting with some 2021 models, Mercedes will roll out the Dashcam as an optional equipment. Make sure NOT to get a dash cam if, for example, you are going to cheat on your wife or maybe husband! Definitely that video recording is not going to help you at all! However at the same time, the video recording inside your car can be helpful if it aligns with all other aspects of the legal case! Sometimes the recording can be useful for some other needs than just the recording of an actual accident, but sometimes not. There are too many Speilbergs, Tarantinos and whole lot of small -time video producers who can easily alter your dash cam footage into something completely different than what really happened, and then go figure! While it’s perfectly legal to use a dash cam inside the vehicle in the United States, it actually carries a very little weight in the court of law. 
Well, while we can only speculate here at, it looks like the dashcam was in hiding due to some unexplained legal issues. Since the introduction of the MBUX (Mercedes-Benz User Experience) entertainment systems for the many different 2020 Mercedes-Benz models, a lot of owners found the very puzzling “Dashcam” control inside their car, while the actual dashcam (Video Recording Option) was nowhere to be found! And the obvious question arose: “Where is the dashcam of my Mercedes and how do I use it?” Mercedes Dashcam!
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